1. Who we are, and agreeing to these terms
virtualcam.ai (“we”, “us”) is a real-time AI character camera that replaces your head and hair in your live webcam feed with a chosen persona. By creating an account or using the service you agree to these Terms, our Privacy Policy, our Biometric Privacy Notice, and our Acceptable Use Policy (the AUP is part of these Terms). If you do not agree, do not use the service.
virtualcam.ai is currently an invite-only beta. The operating legal entity, governing law, and dispute-resolution terms will be finalised before general availability; when that happens we will notify you and ask you to re-accept updated Terms. Until then, legal notices go to [email protected].
2. Who can use virtualcam.ai
You must be at least 18 years old (and the age of majority where you live) to use virtualcam.ai. The service is not directed at minors, and generated content may never depict minors - see the AUP.
3. The service
virtualcam.ai transforms your live webcam feed in real time on cloud GPUs and returns the transformed video to your browser. Today that means Backstage (a private rehearsal studio), persona uploads, and optional session recording. Further output integrations (an OBS virtual camera and similar) are planned and will be covered by these Terms when they ship. We may change, suspend, or discontinue features of a beta product at any time.
4. Face rules - the important part
Because virtualcam.ai gives you a photoreal synthetic face, these rules are strict:
- Your camera, your face. Only point virtualcam.ai at yourself. Do not run someone else through the transformation without their clear, informed permission.
- Personas you use. You may use the built-in personas we provide. When persona uploads ship: you represent and warrant that you own each uploaded image or that every identifiable person depicted has given you clear, informed consent to use their likeness with virtualcam.ai, and you are solely responsible for keeping proof of that consent. Uploading the face of a real person without their consent — including any celebrity or public figure — is prohibited.
- Disclosure. Where the law of your jurisdiction or the rules of a platform you stream to require it, you must disclose that your video is AI-generated or AI-modified. (In the EU, deployer disclosure duties under the AI Act apply to you from 2 August 2026.) You must never use a synthetic face to deceive someone in a way that harms them - see the AUP.
5. Your content and output
You own your camera feed, any images you upload (when uploads ship), and the transformed output. You grant us a limited, worldwide, royalty-free licence to host, process, transmit, and transform that content solely to provide and operate the service for you (including safety moderation as described in the Privacy Policy). This licence ends when the content is deleted or your account is closed, except for records we must keep for safety or legal compliance. We claim no ownership of your likeness, and we will never take a perpetual or irrevocable licence over it.
6. Safety moderation
We use automated systems, plus human review of flagged material, to enforce the AUP, including (as we roll them out during the beta) periodic automated safety checks of sampled still frames from transformed session output. Details, including retention of flagged frames, are in the Privacy Policy. We may remove content, suspend or terminate accounts, and report illegal activity (including suspected child sexual abuse material, which we report to NCMEC or the equivalent authority) without prior notice.
7. Plans, credits, and billing
- Subscriptions are billed through our account provider (Clerk Billing, with payments processed by Stripe). We never see your full card details.
- Plans meter live-session time per UTC day; unused time does not roll over. The clock runs only while a session is live.
- Subscriptions renew automatically until cancelled. Except where the law of your country gives you non-waivable rights (for example statutory consumer-guarantee or cooling-off rights in the EU, UK, or Australia), payments are non-refundable.
8. Termination
You can stop using virtualcam.ai and delete your account at any time. We may suspend or terminate your account for breach of these Terms or the AUP - for serious breaches, without refund. Sections 5, 6, and 9–12 survive termination.
9. Disclaimers
The service is provided as is and as available, without warranties of any kind, express or implied. We do not guarantee uninterrupted service, GPU availability, or any particular quality, similarity, or fitness of the transformed output. Nothing in this section limits rights that consumer law gives you and that cannot be excluded.
10. Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, and our total aggregate liability is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) US$100.
11. Indemnity
You agree to defend, indemnify, and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising out of content you create, upload, process, or distribute with the service, your breach of these Terms or the AUP, or your violation of any law or of any third party’s rights - including another person’s likeness, privacy, or publicity rights.
12. Changes to these terms
We will notify you of material changes (for example by email or an in-product notice) and, where a change is significant - such as finalising the operating entity and dispute-resolution terms - ask you to re-accept. Continued use after non-material changes constitutes acceptance.
13. Contact
Legal notices: [email protected]. General support: [email protected]. Content reports: Report content.